Do you have an interest in improving customer outcomes and financial wellbeing? Are you familiar with behavioural sciences literature and international trends and methods within financial services, health, environment or regulation? Have you recently or will you soon complete an Honours or Masters degree in behavioural sciences (e.g. Economics, Sociology, Psychology)? Do you see yourself designing and managing experiments using behavioural insights? Then this programme might be for you. Through a 12-month programme, you’ll gain exposure to the value chain within financial services, from execution at the front line to developing, testing and scaling positive interventions. Success is dependent on cross-functional teamwork, which include digital channels, branch network, segment, product and marketing and the programme involves active learning and opportunities for various practical applications.

The Behavioural Economics team is responsible for researching, collating and recommending global best-practice behavioural case studies from industry and academia, which in turn guide the design and development of new initiatives, implemented through multi-disciplinary teams and regular experimentation. The team focusses on the full spectrum of personal and business banking services and initiatives span across financial wellbeing, customer outcomes such as improving savings rates and credit performance, and internal productivity.

Through this rotational programme, you’ll get the opportunity to learn how to construct a behavioural intervention, from design to execution and further manage and measure key experimentations. This exciting programme involves identifying new opportunities, researching the latest methods and sourcing behavioural insights from customers, designing, monitoring and measuring experiments and working across functions to implement and scale feasible projects. In addition to keeping up to date on best practice, you also get the opportunity to present your insights and results to a broad range of stakeholders. Are you ready to apply?

Requirements to qualify

Previous work experience: Up to one-year post qualification
Minimum Qualification Level: Honours
Degree: Honours or Masters in (behavioural sciences):
  • Economics
  • Behavioural Finance
  • Sociology
  • Psychology
  • Neuroscience

Duration: 12 months

Applications dates: 1 April - 15 June 2020

For any further information please contact Venessa Oger | [email protected]

To apply please make use of the Apply button below. Please note that applications can only be made through the Apply button, no email applications will be considered.

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